Open the ENS console and go to the About window. How can I determine the Real Protect content version? Attempts to access the folder are denied access. It might need to be excluded by applications that try to access files or folders that aren't their own, such as backup software. The folder size varies depending on the file size of the drive. This folder is used by the ENS ATP Enhanced Remediation feature. What's the $MfeDeepRem folder, for example, the folder located under root C:\? When you use the Help feature by clicking the question mark ("?") inside the ePO console, it opens the Documentation Portal ( ), where you can perform a search. This behavior is the result of a feature change starting in ENS 10.6.0. Why does the Help feature in the ePO console open a web browser page to, instead of a contextual page of product information? After determining that the operating system isn't supported, mfeensppl.exe exits gracefully. On systems not running Windows 10 version 1809 (and later), the mfeensppl.exe service is present. When the mfeensppl.exe service runs, it checks whether the system is compatible with the Windows 10 version 1809 or later technology. The registration with WSC is done through PPL in Windows 10 version 1809 (October 2018 Update) and later. The registration with WSC happens every time policies are enforced on the system and also when the system restarts.
The mfeensppl.exe service is similar to the mfefire service, which also runs only when it's in use. The mfeensppl.exe service stops and starts as is needed.
This service is used for the registration of mfetp with the Windows Security Center (WSC) service wscsvc. The mfeensppl service is a Protected Process Light (PPL) service. NOTE: To check the status of all our services, run the command C:\WINDOWS\system32>"C:\Program Files\Common Files\McAfee\SystemCore\mmsinfo.exe" -enum
This executable can be useful if you're using a third-party monitoring tool to track the status of the ENS service, or get a report on how many systems have ENS running.Ĭ:\WINDOWS\system32>"C:\Program Files\Common Files\McAfee\SystemCore\mmsinfo.exe" -query mfecore Use the executable C:\Program Files\Common Files\McAfee\SystemCore\mmsinfo.exe to check the status of services as follows. How can I check the status of the ENS service and your other services on a system? To troubleshoot the issue, use the instructions in KB53035 - How to troubleshoot ePolicy Orchestrator event and report content. Why am I not seeing events from client systems in ePolicy Orchestrator (ePO)? For a detailed explanation of event messages, see KB85494 - Complete list of event IDs for Endpoint Security. Some events might require further explanation than what's provided in the small text string in an event. Where can I find an explanation for ENS event messages?ĮNS event messaging uses Natural Language Strings. For product documents, go to the Product Documentation portal.